Please be informed that the IOOF/MLC feed is currently inactive, and efforts are underway to address this issue with the provider. However, we do not have a specific timeframe for resolution at this moment. We need to tell our clients that manually updating the accounts is the solution until we have the feed working again. Should you receive any tickets, kindly utilize the available information as needed. Please let us know if there are any further questions. Thanks
Notification regarding cessation of MLC data feeds.
Background
MLC is a fund manager with a long-running data feed established between themselves and Class.
As part of their consolidation strategy, the Insignia group acquired them and is migrating all MLC accounts to their Expand platform over the weekend of 30 March 2024. Consequently, all MLC data feeds cease as of the migration date.
What you need to do
You need to update the account details on the Fund holding reference for this Product.
Contact the adviser to request the new account number, which will be available from 2 April 2024, and update it.
Change the product to Expand (incl. IOOF and Insignia) and
Set the account to Manually imported.
What's next
Class has been working with Insignia to develop a data feed to cater for the migration. We will be in touch as soon as we are ready to progress.